THE VALUE OF DAILY PRACTICES, PART THREE

What is the origin of focus groups?

To address a drop in sales of cake mixes in the mid-fifties, Betty Crocker, a subsidiary of General Mills, hired Ernest Dichter, Viennese psychologist and founder of The Institute for Motivational Research, who used psychoanalytic techniques he learned under Sigmund Freud, touting his way of studying subconscious thoughts and subliminal desires of consumers.